Testimonials from Our Guests
Dear Billy, Vinny, and the Eastwood Crew,
We truly appreciate all your hard work and dedication that made our wedding so memorable. You fulfilled all our hopes and wishes and lived up to all our expectations. We put all our trust and faith in you, and you all went above and beyond to make it happen. We want to thank you for your patience when putting up with our constant nuisances, which did not go unnoticed. Our guests are still talking about our wedding. We wish you all the best and we look forward to celebrating future family events at your venue!
The Grishaj Family
Dear Mr. Mayer,
The St. augustine C.Y.O College Scholarship Dinner Dance was a huge succes for our organization. We appreciate all the support you have shown us to defray the expense for this affair. The staff was prompt and attentive to our guests. In addition, the food was delicious and served promptly.
We will continue to patronize your business and encourage others to do so as well. Thank you for supporting our organization.
Director of St. Augustine Community Youth Group
Dear Bill and Michael,
Thank you doesn’t even begin to cover what I want to convey to you about Alex and Antigona’s wedding. I would like to thank you from the bottom of my heart for giving my family the most beautiful wedding reception. You helped us create such a wonderful evening. Everything was delivered in a beautiful and elegant manner, and you delivered everything you promised you would. From the beginning planning stages through the night of the reception, I was impressed with your professionalism, graciousness, flexibility and caring.
The personal attention was remarkable. We never had to ask for anything, almost as if your staff could read our minds on what we needed next and it appeared. Bill, you, Michael and your staff are incredibly organized and reassuring. When you see the flow of the staff you cannot help but see that they love their jobs and truly understand the meaning of customer service, a great tribute to your management.
I would also like to personally thank Michael, who was assigned to be at our side during the reception. He was absolutely wonderful and felt like family. Your servers were exceptionally professional, courteous and friendly. It was a pleasure to witness employees that seem to sincerely love their job and who stopped at nothing to ensure all guests felt special.
Bill, thank you again for everything you did for me and my family. There is so much anxiety surrounding an occasion as important as a wedding and you calmed all those fears and instilled a strong sense of confidence in your abilities and furthermore you came through in ways that exceeded our expectations. I know how much you went out of your way and it is greatly appreciated.
I hope you are blessed with success, happiness and that you continue to provide such wonderful results for the future brides, grooms and family members who will wisely choose your services for their blessed occasions. Thank you so much.
With Utmost Sincerity,
Bridget Merturi Jankovic
Sister of the Groom
I just wanted to drop you a note to let you know how much we appreciated our time last Saturday at The Eastwood Manor. Our church celebrated its 25th Anniversary that day, and The Eastwood Manor made everything so special. First of all, the room was set up so beautifully and whatever we needed, the waiters were helpful in helping us track that down. They were courteous and had real servants’ hearts. That is getting more and more rare in the service industry, and we noticed it and apprecited it greatly. Secondly, we appreciated so much the food. Whenever there is an hors’doeuvres hour at a restaurant, you never know how long they’re going to keep bringing the hors’doeuvres out. Ive seen restaurants get pretty stingy with the hors’doeuvres. On the other hand, your waiters kept bringing them out and bringin them out. The only reason they stpped bringing them out was because it was timeto serve main course, which they did promptly.
The food was outstanding, the service was outstanding. We got the food promptly, and the room was decorated beautifully. Everyone was so nice and helpful. We just could not have had a better experience!
I realize that in your line of work, you probably have to deal with complaintsall the time. It’s hust the nature of the service business. But I don’t think any of us could have come up with one complaint. All I heard were compliments from our people about what a wonderful time they had and what An outstanding place The Eastwood Manor was. I just wanted to let you know that. And believe me, when we have our next church celebration, you’ll be our first call. Thank you again for your great hospitality and service.
Pastor Joe Fletcher
Bronx Bible Church
I believe that it is never too late to say THANK YOU! Although this letter comes to you over 3 months later, my feelings of gratitude to date are very sincere.
On Friday June 26th I had a Sweet 16 birthday party in the rose room for my daughter angelica. From the purple & turquoise linen, setup of the room, layout and deliciousness of the food, proffessional and attentive staff…Eastwood Manor was vital in making this a night to remember. For this I say THANK YOU!
I cannot say enough how proffesional and attentive the staff was. They were phenomenal. Again, though late, I thank you..Angelica thanks you!
I am writing this letter to commend your management and staff on the service that was provided at my daughter’s sweet sixteen. Because of the professionalism and courtesy of the staff, my daughter’s sweet sixteen went smoothly and everyone enjoyed themselves.
I would like to again say thank you and let you know that I would definitely acquire your services and recommend your establishment to others.
The Cintron family
Dear Mr. William Mayer,
My family and I would like to express our sincerest gratitude for all you did to make our mother’s 90th birthday celebration a success. Everything was wonderful. The food was presented beautifully and tasted delicious. The room with all the wonderful decorations looked great. The time table worked out very well also.
Michael Zelatis is such a great pleasure to work with and I am most appreciative of how hea always took the time to work out the smallest of details with me. He is a tremendous asset to your establishment and the service he provided was beyond exceptional.
Once again, your establisment did a terrific job. I so enjoyed working with you and look forward to a continued relationship. Thank you for everything.